Building genuine partnerships with Patients and family members
Brand new Patient Declaration of Values launching at St. Joe’sOver the last several months, St. Joe’s has been talking with and listening to our patients, their families and our community. We have listened hard so that we could understand, through the stories and words of those we serve, what they value most when they come to us for care.
The feedback from the last 6 months of talking and listening will help to inform our strategic priority to “Build genuine partnerships with our patients and their families”. And it also helped us to deliver on the requirements set out in the Excellent Care For All Act – to create a Declaration of Values developed through consultation with our patients and the community.
The Declaration, informed by the candid feedback and personal stories that people generously shared with us, is a set of statements that define what you, our patients value in your care - what matters most to you as a patient at St. Joe’s.
The Declaration is posted on the walls of the health centre as well as here on our website. Here’s what the Declaration says:
As patients, you told us that you value:
Partnering with you in your care
Involving you and your family in your care
Being informed about your care
Quality care
Over the next several months we will be working on what we need to do as an organization each and every day to demonstrate our commitment to what you value in care - what you have told is important to you, our patients. Look for more updates on this exciting work on our website throughout the summer months.
Page last updated: June 08, 2011
