Executive Letter
We are pleased to share with you all of our successes and accomplishments from the last year in our 2011/2012 Annual Report. We feel it is important to look back and reflect on all of the great work that the organization has undertaken to support our corporate objectives and success factors, so that we can look to the future and continue our journey towards our Vision to be Canada’s Best Community Teaching Hospital.
The last year was one of change and transition for St. Joe’s, especially with respect to our organization’s leadership. In April 2011 we welcomed our new Chief of Staff, Dr. Ted Rogovein, who has had a robust 20 year career at St. Joseph’s. Dr. Rogovein started with us as a Chief Medical Resident in the late 1980’s, and became Chief of the Intensive Care Unit in 1991 where he held post for 11 years. In 2005 he was appointed Chief of Medicine, and now Dr. Rogovein brings his experience, knowledge and leadership to the senior level of our organization as Chief of Staff, and works closely with our Board of Directors, Medical Advisory Committee and the Health Centre’s Senior Leadership Team to deliver on our commitment to The Best – the best care, delivered by the best people, provided at the best value and creating the best student experience.
In January of this year, Carolyn Baker stepped down from her role as President and CEO due to health reasons. Under Carolyn’s five years of leadership, an incredible amount of work was completed to position St. Joseph’s for continued success to deliver on our strategic priorities: Put Patients First, Enhance the Health of the Communities we Serve, Create a Culture of Inquiry and Innovation, Inspire our People and Use Resources Wisely. Many initiatives under her leadership focused on enhancing quality care, improving the way we work across the organization so that more time is dedicated to patient care, and improving patient flow within the hospital so that our patients received the right care, in the right place at the right time – 100% of the time. We are grateful for Carolyn’s passion and dedication to our organization and to the patients we care for. We will continue to build on the foundation she worked so hard to put in place as we strive to find more new and innovative ways to enhance patient care for the communities we serve.
Following Carolyn’s departure we welcomed Board of Directors member, Ellen Malcolmson, as Interim President. Over the last 9 months, Ellen’s collaborative manner and extensive experience in leading large organizations has helped us immensely during a time of uncertainty. She has supported the organization through the recruitment process for our next senior leader, and on September 17th, we officially welcomed Elizabeth (Liz) Buller as our new President and CEO. Liz is a senior leader with extensive health care administration experience in academic, community and faith-based hospital settings. Prior to her appointment at St. Joseph’s, she was the Executive Vice President of Clinical Operations and the Chief of Nursing & Professional Practice at William Osler Health System (Osler). Her extensive experience, values-based leadership style, strategic focus on health care excellence and proven ability to lead high performance teams make her a great fit for St. Joseph’s. As President and CEO, Liz will work with the Board of Directors, Senior Leadership Team, Chief of Staff and physician leaders, the Foundation and the entire interprofessional team to build on our tradition of delivering outstanding, safe, high quality, patient-centred care to the communities in Toronto's west end.
With the appointment of our new President and CEO, several more transitions were made within the Board of Directors. Ellen has now moved into her new role as Board Chair, succeeding our outgoing Board Chair, Richard Ross. Richard has been a member of the Health Centre’s Board for nine years and Chair for the last six years. We would like to take this opportunity to thank him for being such a dedicated and engaged leader to our organization.
Change can have a big impact on any organization, but the fact that St. Joe’s has continued to deliver on all of our priorities and commitments is a true testament to the hard work of our frontline health care providers, clinicians, administration and leadership team.
This annual report is dedicated to our 2,568 employees, 393 physicians and 260 volunteers that have proudly remained focused on providing safe quality patient care, and have helped to keep this organization moving forward without missing a beat.
Inside this report you will hear from our patients describing in their own words how important this hospital is to them and their families, and how our healthcare teams were there for them when they have needed help the most.
You will also have chance to read highlights of the incredible amount of work this organization has done.
Thank you for taking a moment to share in our celebrations and recognition of all of the people who truly make St. Joe’s the best.
Ellen Malcolmson, Board Chair
Elizabeth Buller, President and CEO
Dr. Ted Rogovein, Chief of Staff
Ellen Malcolmson, Board ChairElizabeth Buller, President and CEO
Dr. Ted Rogovein, Chief of Staff




















