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Lynn Tughan sees the care St. Joseph’s provides through multiple lenses: as the daughter of Margaret a repeat patient at St. Joe’s, as a patient herself, and through the eyes of an experienced nurse.
Over the past four years, Lynn’s 84-year-old mother Margaret has received treatment in St. Joe’s emergency for complications from atrial fibrillation, a cardiac arrhythmia, which was originally diagnosed at another hospital.
“When she developed congestive heart failure, I took her to the emergency at St. Joe’s,” said Lynn. “She was there for 48 hours and had fabulous care. They connected her with Dr. Giridhar Logsetty, who has been her regular cardiologist since then.”
“My mother continues to be followed by Dr. Logsetty, who in our opinion is not only a very skilled cardiologist, but an extremely compassionate physician who takes the time to listen to his patients, answer their questions and address their concerns,” said Lynn of her mother Margaret’s care. “As a nurse at another health care agency, who has encountered many physicians over the past 29 years, Dr. Logsetty is by far one of the best I have ever met.”
Margaret has had multiple visits to St. Joe’s emergency over the years, and has also been an inpatient at the hospital. Over that time both mother and daughter have witnessed the caring given to other patients as well. “At St. Joe’s there is a theme of respect especially for patients who are seniors and you don’t see that at all hospitals,” said Lynn.
In December 2010, Lynn also found herself at St. Joe’s emergency after she was involved in a minor motor vehicle accident. “My injuries turned out to be minor, requiring some follow-up with an orthopedic doctor at St. Joe’s in the fracture clinic.” Lynn added, “I have worked in and visited a number of emergency departments over the years and I can honestly say that in my opinion the nursing and medical care at St. Joseph’s is second to none.”
“Staff at St. Joseph’s Health Centre clearly lives the hospital’s mission to ‘provide health care services that reflect the Gospel values of respect, dignity and compassion.’ And St. Joe’s demonstrates the values of human dignity, excellence and compassion in their work everyday,” said Lynn. “I feel very fortunate to have St. Joe’s in our community and thankful the hospital provides outstanding care to patients and their families everyday.”