St. Joseph Health Centre:Annual Report

Mr. & Mrs. MacDonald-Huen never had a reason to visit a hospital in the Greater Toronto Area until they adopted their beautiful baby girl from China. As part of the adoption process, routine blood work had to be done. St. Joseph’s Health Centre was the nearest lab where the tests could be done. “As a new mom that had never had to deal with that type of thing, the experience was quite overwhelming,” said Mrs. MacDonald.

That was until the family walked through the Main Entrance of St. Joe’s and was greeted by two smiling and helpful volunteers.

“It was just great to have people there to escort you wherever you needed to go. It instantly reduced my stress,” said the new mom.

The MacDonald-Huen’s say their introduction to St. Joe’s only got better from there. On their way to the registration desk, the volunteers pointed out where they would need to go after they had checked in. Once they left the registration office, another friendly volunteer was there to guide the way, making their first hospital visit a very quick and smooth one.

“We live in the Roncesvalles area, so if I ever have a problem, I know where I’m headed.”