Gwyneth Jones sent a letter of thanks to St. Joseph’s Health Centre following her mother’s stay on the sixth floor. Due to the extreme seriousness of her mother’s condition, Gwyneth caught a flight from Edinburgh, Scotland to Toronto to be with her mother for a week - witnessing firsthand the work of those who contributed to her recovery.
“I really had not been sure whether my mom was going to see her 80th birthday, what with all the problems she had this past year,” said Gwyneth. She truly believes that the staff at St. Joseph’s played a large part in her mother’s recovery.
Caring for Little Abby in the Emergency Department
Emergency Departments can be very intense and intimidating, especially for children. Thanks to St. Joseph’s uniquely structured Emergency Department, parents arriving in the ED with young children are immediately triaged to the Paediatric Emergency side of the department. This was the path that Mr. and Mrs. Greenwood followed when their daughter Abby fell ill in December, 2007.
It was the small things that impressed Mrs. Baker about the Health Centre. From the friendly, courteous manner of the Environmental Services staff, to the ‘little packets’ brought along for bed baths.
The community served by St. Joseph’s often stretches far beyond the physical lines of our catchment area, due to our specialized services and programs.
Mr. & Mrs. MacDonald-Huen never had a reason to visit a hospital in the Greater Toronto Area until they adopted their beautiful baby girl from China. As part of the adoption process, routine blood work had to be done. St. Joseph’s Health Centre was the nearest lab where the tests could be done. “As a new mom that had never had to deal with that type of thing, the experience was quite overwhelming,” said Mrs. MacDonald.