St. Joseph Health Centre:Annual Report

This year’s Annual Report celebrates both an ending and an exciting new beginning for St. Joseph’s Health Centre. We celebrate the completion of our 2005-2008 corporate plan and launch a new strategy that builds on our successes of the last three years and positions us for the future.

Since 2005, the healthcare landscape in Ontario has fundamentally changed and St. Joseph’s has changed right along with it. The strategic plan launched in September of 2005 was a road map that helped us to successfully navigate the significant changes driven by the transformation of the Ontario Healthcare system.

A significant landmark in the transformation of the healthcare system was reached on April 1, 2007, when the Local Health Integration Networks (LHINs) took on accountability for planning and health service provider funding. As the Toronto Central LHIN (TCLHIN) took on its full role within the system, St. Joseph’s continued to deliver on the commitments we laid out in our 2005-2008 plan, while adjusting to the new demands of a changing healthcare agenda. We delivered outstanding quality and service to the communities of Southwest Toronto – more than a quarter of a million patients and their families received care at St. Joe’s – from the most complex surgery and medical care to ambulatory care and community outreach. We worked with the province and LHIN partners to successfully reduce waiting times for hip and knee replacements, cataract removal, cancer surgery and advanced diagnostic imaging using CT and MRI. We collaborated with community agencies to develop new ways to deliver services to those in need. We developed new ways of working together by collaborating as interprofessional teams. As a community teaching hospital, we provided over 23,000 days of training to the next generation of healthcare professionals.

Our ambitious building plan was launched in earnest with the demolition of the Our Lady of Mercy wing, making way for a parking garage and a new state-of-the-art clinical building. In October, we became one of the first hospitals in Ontario to deliver on a commitment to full transparency by making our corporate performance available on our external web site. Finally, we continued to demonstrate our commitment to stewardship of the public resources entrusted to us.

While we continued to work to deliver on our commitments set out in 2005, we developed a plan to move us into the future. Over the summer of 2007, we conducted a wide ranging consultation process that we called “Listening for direction at St. Joe’s” to help us answer the question: “What will make us successful in the future?”. After listening to the wisdom of nearly a 1,000 people, we have committed to becoming Canada’s Best Community Teaching Hospital by:

• Putting patients first

• Enhancing the health of the communities we serve

• Inspiring our people

• Creating a culture of inquiry and innovation

• Using our resources wisely.

For more information about how we will deliver on our commitment to our communities and how we will measure our success please click here.