Our Success Factors and Strategic Priorities for 2011-2014

We will be successful if we:

PUT PATIENTS FIRST

Patient and Family Centered Quality Care is our core work

• Provide the safest most reliable care
• Deliver on critical enablers of quality, safety and reliability
• Build genuine partnerships with patients and family members

ENHANCE THE HEALTH OF THE COMMUNITIES WE SERVE

We engage our communities and system partners to improve health outcomes and reduce health disparities

• Enhance our capacity to provide secondary and selected tertiary services
• Leverage partnerships with the LHIN and our communities to develop system level solutions for integrated care
• Collaborate with the community to improve access to primary health services

INSPIRE OUR PEOPLE

We create and foster an environment which recognizes the intrinsic worth of all those who serve with us

• Partner with our Board, staff, physicians and volunteers to enable a work environment grounded in our mission and values
• Lead with our values
• Enable leadership at every level
• Collaborate with the Foundation to support the Spirit of Giving

CREATE A CULTURE OF INQUIRY AND INNOVATION

We co-create a culture that learns, innovates, educates, and uses new knowledge to improve care

• Learn from the best and share our success
• Innovate from the ground up
• Teach the next generation
• Strengthen interprofessional collaboration

USE OUR RESOURCES WISELY

We are transparent and accountable stewards of the resources entrusted to us

• Optimize value to support long term health system sustainability
• Advance our redevelopment to ensure an environment of care that meets the needs of our patients into the future
• Reduce our environment footprint

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Page last updated: June 15, 2011