We will be successful if we...

Put Patients First
Patient and family centered care is our core business and the focus of our work.
In order to achieve success, we will:

• Provide safest care
• Deliver exceptional quality and service
• Deliver on the e-Health promise

Enhance the Health of the Communities we Serve
We engage our communities and link with our partners to support equitable access to health care services.
In order to achieve success, we will:

• Provide secondary and selected tertiary services to meet the current and emerging needs of the communities we serve
• Facilitate equitable access to primary care
• Engage with our communities, partner agencies and the TCLHIN to foster a seamless continuum of care

Inspire Our People
We create and foster an environment which recognizes the intrinsic worth of all those who serve with us.
In order to achieve success, we will:

• Invest in our people
• Develop our leaders
• Create a healthy work environment

Create a Culture of Inquiry and Innovation
We create and foster a culture that supports interprofessional collaboration and the acquisition of knowledge to improve health outcomes.
In order to achieve success, we will:

• Celebrate and enhance our unique areas of expertise
• Enable interprofessional collaborative practice
• Partner to educate the next generation of health care professionals

Use Resources Wisely
We are transparent, innovative and accountable stewards of the resources entrusted to us.
In order to achieve success, we will:

• Demonstrate efficient and effective use of resources
• Provide a care environment that meets the known and emerging needs of patients and staff, while reducing our ecological footprint
• Foster continuous improvement

Strategic Plan 2008/2011 Summary  (PDF)

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Page last updated: May 26, 2009